Susan brought her dog and the bad news was we had lots of bedbugs. She knew what she was doing and we had the HEAT treatment. We were inconvenienced for 9hrs in one day and the bedbugs are all gone. They were so courteous and friendly and very caring. We are thrilled that we made the right choice to have a k9 come and find those awful disgusting bugs. A friend recommended we use a dog and we did and now we can sleep at night.